Write to us.
One inbox, read by the same people who pick, pack and ship your order.
We reply within one business day, usually much sooner: Monday to Friday, and the odd Saturday when the coffee’s good.
Email usWriting about an order? Include:
- Your order number (it starts with YR-)
- The email you checked out with
- What you’d like us to check or change
People also write to us about
- Whether something’s right for what they have in mind
- Returns, exchanges and anything that arrived not quite right
- Gifts and team orders. We’re happy to put a box together.
- Products they think we should carry. We read every suggestion.