Privacy Policy

Overview

Yellowstone Retail (“we”, “us”) is a small independent store. We collect only what we need to take your order, get it to you and answer your questions, and we keep it no longer than we have to.

Information we collect

• Contact details: your name and email address when you check out or write to us.
• Order details: what you order, your shipping address and, if you give it, a phone number for the carrier.
• Payment confirmation: payments go through our payment provider’s secure checkout. We see that you’ve paid and the last four digits of your card, never the full card number.
• Your messages: the emails you send us and our replies.
• A little about the order’s origin: the browser and the country an order is placed from, which help us spot fraud.

How we use it

To process and ship your orders, handle returns and refunds, answer your questions, and keep the records the law requires. We don’t send marketing email unless you ask us to, and we never sell your personal information.

Who we share it with

Only the services that help us run the store: our payment provider (to take payment), shipping carriers (to deliver your parcel) and our email provider (to write back to you). Each gets only what it needs for that job. We may also disclose information when the law requires it.

How long we keep it

Order records are kept for as long as tax and accounting law requires. Emails that aren’t tied to an order are deleted after two years.

This website

This site doesn’t use analytics or advertising cookies, and it doesn’t follow you around the web. Your cart is kept in your own browser’s storage so it’s still there when you come back; it stays on your device until you check out. Our hosting provider may use strictly necessary security cookies and keeps standard server logs (such as IP addresses) for a short time to keep the site safe and running.

Your rights

Depending on where you live (California, for example), you may have the right to know what personal information we hold about you, to correct it, or to ask us to delete it. Email hello@yellowstoneretail.xyz and we’ll respond within the time the law allows. We won’t treat you any differently for asking.

Children

Our store is meant for adults. We don’t knowingly collect information from children under 13.

Changes

If we change this policy in a way that matters, we’ll update the date above and, if you’ve ordered from us, let you know by email.

Contact

Questions about this policy? Email hello@yellowstoneretail.xyz.